Our Privacy Policy
Privacy Policy for Whole Health Products, LLC
Whole Health Products, LLC has created this Privacy Policy in order to demonstrate our firm commitment to our customers' and visitors' privacy. This Privacy Policy exceeds all current on-line standards. The following discloses our information gathering and dissemination practices for this site, Whole Health Products, LLC.
Our site uses an order form for customers to purchase products. On that order form, we collect contact and credit/debit card information. Contact information from the order form is used to send orders and information about our company to our customers. The customer's contact information may also be used to get in touch with a customer when necessary in order to process an order. Users may opt-out of receiving future mailings; see the choice/opt-out section below. Financial information (i.e., credit or debit card information) that is collected is ONLY used to bill the user for products and services, and for no other reason. This information is only disclosed to third parties to the extent necessary to authorize and charge your card for the purchase(s) you initiate.
Periodically, we may have online surveys that ask visitors for demographic information (such as gender, age, and number of children). This information is collected anonymously and is used to better understand the aggregate demographics of our visitors. None of this information is disclosed to, or shared with, third parties, or used in connection with the identity of the individual. Providing of this information is completely voluntary.
Whole Health utilizes third party vendors for the following services:
- We use third party advertising companies to send advertising and targeted offers to our customers. These vendors do not retain nor use personal information, including email addresses for any other purposes except to provide this service on our behalf.
- Occasionally we will provide third party offers for your consideration. In the event that you choose to place an order with one of our vendor partners we may share certain information, including your email address, in order to facilitate these transactions. At the bottom of every email sent, there is a “remove” link to opt out of these mailings
Cookies This site currently uses cookies for two reasons:
- Our site uses cookies for the shopping cart feature and during the checkout process. Credit card information is NOT stored in cookies.
- We use cookies to try to measure the efficacy of marketing campaigns. Data collected by these cookies tells us how you found our site. It is used to measure the effectiveness of such advertising and is analyzed in the aggregate only, not on an individual basis.
Security
This site offers a Secure Socket Layer (SSL) connection for the transmission of sensitive data. This site has a 256 bit SSL Encryption Certificate through DigiCert.
At Whole Health we understand how important it is for our customers to have complete confidence in our business practices. To insure this, we have built the best security possible into our web site. Our secure server encrypts passwords to prevent access to customer data and no credit card information is stored on our servers.
All major credit card companies protect cardholders against fraud, and will usually cover charges resulting from unauthorized use of your credit card, subject to a $50.00 deductible.
In the event that your bank or credit card company holds you liable for unauthorized use of your credit card resulting from a transaction with Whole Health Products, we will reimburse you up to $50.00. Please direct inquiries to service@wholehealth.com.
Children's Guidelines
This site does NOT collect online contact
information from children.
Choice/Opt-Out
From various locations on our web site, customers may
opt-in to receive our health newsletter and special offers, and to automatically be entered into
our monthly drawing to receive free vitamins. Should a person decide to no longer receive our
email communications, a link accompanies every marketing email we send that allows the
individual to quickly and easily opt-out from receiving future emails.
Change/Modify
If you would like to change or modify the email
communications you receive from Whole Health, you can use the same Opt-Out link that is located
at the bottom of all marketing email communications you receive from us. You can also email us
changes to subscribe@wholehealth.com or unsubscribe@wholehealth.com. All requests are
handled within one business day.
You can also change or modify your Account Information. The Account Information includes your shipping and billing information. To access your Account Information, go to the My Account page. You will need to log in to access the information.
Contacting the Web Site
If you have any questions about this privacy
statement, the practices of this site, or your dealings with this Web site, you can contact us
at service@wholehealth.com
Your Opinion Matters
We created this Privacy Policy so that customers
know what will happen with the information they send to us. What is your opinion of our Policy?
Please email us your concerns.
We hope you enjoy your visit at our site, and find the information provided both useful and interesting.
Email us at: service@wholehealth.com or call us (toll-free) 1-866-381-7693 with any suggestions!